RELATIONSHIP BETWEEN INFORMATION COMMUNICATION TECHNOLOGY ADOPTION IN MICROFINANCE INSTITUTIONS AND ACCESS TO FINANCIAL SERVICES IN TANZANIA

dc.contributor.authorMwashiuya, Herbert Tenson
dc.contributor.authorMbamba, Ulingeta O.L.
dc.date.accessioned2019-06-24T06:32:07Z
dc.date.available2019-06-24T06:32:07Z
dc.date.issued2019-04
dc.descriptionAccess to financial services is limited to the large population worldwide. This study mainly intended to examine a relationship between ICT adoption in microfinance institutions and access to financial services, particularly availability, convenience and affordability in Tanzania. A cross-section study design was conducted in two regions on 77 selected microfinance institutions. An exploratory factor analysis was employed to reduce variables to a manageable size, while retaining original information. The study used structural equation modelling with the help of Analysis of Moment Structures version 21. Five factors were grouped from 29 variables. Only one path leading from ICT adoption to availability of financial services was found statistically significant. This implies ICT plays a key role in financial service delivery to clients via electronic delivery channels. Hence, services become available to everybody regardless of location and time.en_US
dc.description.abstractAccess to financial services is limited to the large population worldwide. This study mainly intended to examine a relationship between ICT adoption in microfinance institutions and access to financial services, particularly availability, convenience and affordability in Tanzania. A cross-section study design was conducted in two regions on 77 selected microfinance institutions. An exploratory factor analysis was employed to reduce variables to a manageable size, while retaining original information. The study used structural equation modelling with the help of Analysis of Moment Structures version 21. Five factors were grouped from 29 variables. Only one path leading from ICT adoption to availability of financial services was found statistically significant. This implies ICT plays a key role in financial service delivery to clients via electronic delivery channels. Hence, services become available to everybody regardless of location and time.en_US
dc.identifier.citationAPAen_US
dc.identifier.urihttp://hdl.handle.net/20.500.11810/5249
dc.language.isoenen_US
dc.publisherEducational Research Multimedia & Publicationsen_US
dc.subjectICT Adoption, Access to financial servicesen_US
dc.titleRELATIONSHIP BETWEEN INFORMATION COMMUNICATION TECHNOLOGY ADOPTION IN MICROFINANCE INSTITUTIONS AND ACCESS TO FINANCIAL SERVICES IN TANZANIAen_US
dc.typeJournal Articleen_US
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