Unravelling the Relationship between Strategic Human Resource Management Practices and Quality Health Service Delivery Using Canonical Correlation Analysis

Simple item page
dc.contributor.authorTandika, Emmanuel
dc.contributor.authorDominic, Theresia
dc.date.accessioned2021-07-13T03:15:09Z
dc.date.available2021-07-13T03:15:09Z
dc.date.issued2020
dc.description.abstractThis study examined the relationship between strategic human resource management (SHRM) practices and the provision of quality health services in four Tanzanian referral hospitals. It adopted quantitative approach with an explanatory cross-sectional design. A self-administered questionnaire was used to collect data from 333 employees who were the units of inquiry as well as units of analysis. The canonical correlation analysis (CCA) results showed that there is a statistically significant relationship between SHRM practices and the provision of quality health services evidenced by the level of significance, magnitude of the canonical correlation coefficients and the effect size. The communality coefficients showed that important variables contributing to this relationship were professional development, performance evaluation and employee compensation, with supervision making moderate contribution to this relationship. The findings imply that appropriate application of SHRM practices enables employees acquire the competencies needed and develop attitudes and behaviour that influence their commitment and willingness to exert considerable efforts to influence the quality dimensions of responsiveness, reliability, tangibility, assurance and empathy directly or indirectly. Therefore, the referral hospitals should fully comprehend SHRM practices as a sine qua non for providing quality health services.en_US
dc.identifier.citationTandika, E. L. & Dominic, T (2020). Unravelling the Relationship between Strategic Human Resource Management Practices and Quality Health Service Delivery Using Canonical Correlation Analysis. The Operations Research Society of Eastern Africa (ORSEA) Journal, 10(2), 99-117. https://journals.udsm.ac.tz/index.php/orsea/article/view/4132/3668en_US
dc.identifier.issn1821-7567
dc.identifier.urihttps://journals.udsm.ac.tz/index.php/orsea/article/view/4132/3668
dc.identifier.urihttp://hdl.handle.net/20.500.11810/5781
dc.language.isoenen_US
dc.publisherThe Operations Research Society of Eastern Africa (ORSEA) Journalen_US
dc.relation.ispartofseries10;2
dc.subjectStrategic human resource managementen_US
dc.subjecthuman resourcesen_US
dc.subjectreferral hospitalsen_US
dc.subjectquality health servicesen_US
dc.titleUnravelling the Relationship between Strategic Human Resource Management Practices and Quality Health Service Delivery Using Canonical Correlation Analysisen_US
dc.typeJournal Articleen_US
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
14 Tandika _ Dominic Unravelling the Relationship between Strategic Human Resource 2020.pdf
Size:
795.91 KB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
Department of General Management