Application of Web 2.0 Tools in Delivering Library Services: A Case of Selected Libraries in Tanzania
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Date
2012
Journal Title
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Abstract
This paper explores the adoption and application of Web 2.0 tools in delivering library
services in selected libraries in Tanzania. The paper investigates the ways in which librarians
are adopting the tools to enhance services. The study examines Web 2.0 tools used by
libraries in delivering their services, factors influencing the use of Web2.0 tools, challenges
and prospects in their usage.
The findings reveal that librarians in Tanzania have started using various Web 2.0 tools in
varying degrees and the most common tool is Facebook. The findings also reveal that most
librarians are motivated to use these tools because they are free and open source and
relatively easy to apply. Sharing resources, communication and promotion of services were
the main reasons why this tools are used. Challenges include unreliable power and internet
access. Advantades included, increase in resources awareness, better communication and
interest in library usage. Recommendations suggest that institutions should develop policies
that adopt the use of emerging technologies and alternatives to reliable power sources such as
solar and generators.
Description
Keywords
Web 2.0, Web 2.0 tools, Librarian 2.0, Libraries
Citation
Muneja, P.S., Abungu, A.K. and Makori, E.O., 2012, June. Application of Web 2.0 tools in delivering library services: a case of selected libraries in Tanzania. In SCECSAL XXth Conference from 4-8th June 2012 Nairobi, Kenya.