Browsing by Author "Lwoga, Noel Biseko"

Now showing 1 - 6 of 6
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    Challenges Facing Accessible Tourism in Cultural Heritage Sites: The Case of Village Museum in Tanzania
    (Journal of tourism – studies and research in tourism, 2017) Lwoga, Noel Biseko; Mapunda, Bertram B.
    Serving people with disabilities is vital to fully attain equality and equity, which are pillars of sustainable tourism development. However, this is not a straightforward endeavor as sites are faced with challenges, including the dilemma of site modification versus the preservation concerns of experts. By drawing largely on the Village Museum site in Tanzania, this study uses the barrier approach to examine the challenges faced by cultural tourism sites in their endeavor to cater for people with disabilities as visitors. By employing mainly a qualitative case study, the study found that, to a certain extent, the site caters for people with disabilities, although inadequate designated facilities are among the challenges that the site faces in its endeavor to cater for people with disabilities, as well as inadequate funds, and lack of personnel skilled in communicating with visitors with disabilities. The barrier approach revealed the presence of doubts about jeopardizing the heritage’s authenticity when installing specially designed facilities. The paper recommends that the site and the cultural tourism sector at large takes appropriate measures to address the concerns and barriers that the disabled encounter when visiting the sites. It also provides recommendations for further research.
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    Cultural heritage tourism and the community in Tanzania
    (Institut Heritage Studies, 2017) Lwoga, Noel Biseko
    This paper explores cultural heritage tourism approaches and practices, putting a special focus on community involvement issues with reference from cultural heritage sites in Tanzania. The paper uses the analysis of documents and empirical insights to enlighten our understanding of how cultural heritage tourism operates, and is being approached, in Tanzania. Cultural heritage tourism is considered as a form of tourism, involving people visiting cultural heritage sites away from their usual residences for not more than one consecutive year, for the purposes of leisure and education, and others that do not include the practice of an activity remunerated from within the place visited. Cultural heritage tourism is a growing segment of tourism all over the world, accounting for about 37% of all tourist trips in the world. However, its contribution to the development of the place partly depends on the involvement of community members. Thus, as this paper highlights, it is important to put a special focus on the community involvement issues when exploring the approaches and practices of the cultural heritage tourism industry. This is particularly important in broadening our understanding of the complexity of the management of cultural heritage, which is often preoccupied with, and overwhelmed by, the protection of cultural heritage objects while marginalizing the community and their perspectives. The paper begins by defining key terms such as heritage, culture, and cultural heritage tourism with reference to Tanzanian cases. Finally, there is an exploration of community involvement and management practices in cultural heritage tourism in Tanzania.
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    Dilemma of local socio-economic perspectives in management of historic ruins in Kilwa Kisiwani World Heritage Site, Tanzania
    (International Journal of Heritage Studies, Routledge-Taylor & Francis, 2018) Lwoga, Noel Biseko
    The study explored the value that local residents place on historic ruins, focusing on their socio-economic value. It also explored the implications of conventional Cultural Heritage Management’s (CHM) indifference to this. Using in-depth data from 22 residents in Kilwa Kisiwani World Heritage Site in Tanzania, the study found that residents not only attach cultural value to the ruins, but also consider them a conservation project and tourist attraction, from which they can earn money and get employment and see infrastructure and social facilities developed. It also found that the destructive activities of illegally digging to construct toilets and water collectors, letting domestic animals wander in the ruins, quarrying old underground walls for coral stones, and lighting fires are partly the result of limited socioeconomic benefits, inconsistent business opportunities, complaints about employment and payment, and few feasible alternatives for making a living. By engaging with the socio-economic discourse, this study broadens our understanding of the integration of conservation in the broader social agenda, and contributes to the economist-anthropologic debate on CHM. It informs heritage managers and policy makers on alternative strategies that would maintain the sustainability of the heritage.
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    Influence of participation, trust and perceptions on residents' support for conservation of built heritage in Zanzibar Stone Town, Tanzania
    (Ethiopian Journal of Environmental Studies & Management, 2017) Lwoga, Noel Biseko; Anderson, Wineaster; Andersson, Tommy
    This study develops a model of residents’ support for conservation using social exchange theory, complemented by the concept of participation in decision making borrowed from the Arnstein’s Model of Participation. The framework posited that residents’ support for conservation is influenced by the trust in conservation authorities and perceived benefits, and trust is determined by perceived benefits. It uniquely posited that participation in decision making indirectly influence support for conservation through its effects on trust and perceived benefits. The model was tested using a questionnaire survey to 543 local residents in Zanzibar Stone Town in Tanzania. Results from structural equation modelling indicate that residents’ support for conservation is significantly influenced by the trust in conservation authorities and perceived benefits. Results also show that support for conservation is indirectly influenced by residents’ participation in decision making, which inherently influences residents’ trust in conservation authorities and perceived benefits. The contribution of the study to the body of knowledge emanates from the addition of the participation in decision making variable in the social exchange model and the testing of the model in a relatively neglected setting of cultural heritage. The study discusses the practical implications and provides some suggestions for future research.
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    Local collaboration network in management of built heritage: A study of Pangani Conservation Task Force (PCTF) in Tanzania
    (Journal of Cultural Heritage Management and Sustainable Development, 2017) Lwoga, Noel Biseko
    The purpose of this paper is to apply stakeholder and network theories to explore local collaboration network, its structural features and their implications to the management of the built heritage. The paper applies stakeholder and network analyses. It follows a case study approach using multiple data collection methods such as the documentary analysis, and semi-structured interviews with 22 local stakeholders in the Pangani Conservation Task Force’s (PCTF’s) in Tanzania. It subjects the data to thematic analysis through the NVivo program, and to network analysis through the UCINET and NETDRAW programs. The findings indicate that the PCTF is composed of heterogeneous stakeholders who are networked in a less cohesive structure, whereby the collaboration system is dominated by conservation actors while marginalizing tourism and some local resident groups. This structure, despite its inherent disadvantages, was found to enhance the achievement of PCTF’s conservation goals in the short term. This single case study approach makes generalizing beyond the study area difficult. Nevertheless, the findings raise relevant issues for further multiple-case investigations on collaboration systems from a built heritage perspective. This paper is the first insightful exploration of the stakeholder collaboration system in the local built heritage site in Tanzania, using both the stakeholder and network analyses. It presents a useful tool for organizational analysis in heritage management and makes a good argument for its use to better understand participatory management.
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    User Acceptance of Mobile Payment: The Effects of User-Centric Security, System Characteristics and Gender
    (Electronic Journal of Information Systems in Developing Countries, Wiley, 2017) Lwoga, Edda Tandi; Lwoga, Noel Biseko
    This paper investigates the effects of user-centric, security, and system characteristics and the moderating effects of gender on behavioral intention to use mobile payments (m-payment) services in Tanzania. The study extended the Technology Acceptance Model (TAM) to better explain and predict the users’ intentions to use m-payment services. A questionnaire survey was conducted with 292 m-payment users in Morogoro and Dar es Salaam, Tanzania. The study used structural equation modeling and multi-group analysis for data analysis. The study found that compatibility, social influence, and m-payment knowledge determined perceived usefulness, while m-payment knowledge, trust and compatibility predicted perceived ease of use of m-payment services. Moreover, perceived ease of use determined perceived usefulness, and perceived usefulness and personal innovativeness in turn, had positive effects on the behavioral intention to use m-payment. There were gender differences on the behavioral intention to use m-payment. The effect of compatibility and personal innovativeness on perceived ease of use, and the influence of ease of use on behavioral intention were moderated by gender such that it is more significant for men more than women. The effects of social influence on perceived usefulness were stronger for female more than their male counterparts. The paper provides empirical findings for mobile service providers to improve their marketing plans, and development of new applications in the Tanzanian culture or other countries with similar conditions.