Browsing by Author "Chachage, Bukaza"
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Item Applicability of the High-Performance Organisation Framework at an East African University: The Case of Iringa University College(2011) de Waal, André; Chachage, BukazaPurpose – In the past few decades, organizations all over the world have been searching for the elements that constitute continuous organizational success. Fuelled by bestsellers such as In Search of Excellence and Good to Great, managers have implemented many different improvement concepts, often with mixed results. The aim of this study is to identify whether the high-performance organisation (HPO) framework could help an African university to become one of the first high-performance educational organizations in Africa. Design/methodology/approach – On the basis of a meta analysis into high performance and a subsequent worldwide survey, 35 characteristics of a HPO were identified. The resulting HPO framework was applied at Iringa University College (IUCo) in 2007, to identify the HPO status of the university and to determine the required improvement actions. In 2009, the HPO framework was again applied at the university, to evaluate progress. Findings – In two years, IUCo not only improved its HPO status but also its financial and non-financial results. Therefore, the HPO framework can actively be used in Africa to improve the performance of African institutions. Originality/value – The results of the study show that it is possible to identify factors that determine continuous organizational success in Africa, and that managers can be offered a framework that adds focus to improvement.Item Developing a Model Corporate Records Management System for Sustainability Reporting: A Case of the Iringa Region in Tanzania(2006) Chachage, Bukaza; Ngulube, Patrick; Stilwell, ChristineThe long-term survival and profitability of many companies in international business largely depend on the sustainability reporting systems and proper records management in those companies. Sustainability reporting emerged in the early 1990s when companies started producing environmental reports owing to various environmental pressures such as the World Summit on Environment and Development in Rio de Janeiro that demanded ethical corporate environmental behaviourItem E-Commerce Trend in Developing Countries: A Case Study of Tanzania(2015) Mlelwa, Kenneth L.; Chachage, Bukaza; Zaipuna, Yonah O.As the World Wide Web (www) has grown so is the number of eCommerce merchants has also grown. As there are some very well-known and high profile eCommerce success stories so are many, many failures. The Internet has become an important channel for business success, and as such it is becoming the channel for communications and transactions. This has led to growth in eCommerce; and as this has grown so has the concerns about security. Often said security and trust are main reasons for consumers not purchasing from internet. Unlike traditional commerce absence of physical clues and physical interaction in the online environment make it more difficulties to establish trust with the consumers. Hence it more important for online venders to learn how to manage customer‟s trust in eCommerce. Although creating a customer‟s trust on online is a challenge for most eCommerce companies. This paper presents the results of the initial work of the study on A Novel framework for Assuring Secure eCommerce Transactions in developing countries with Tanzania as a case study.Item Farmers' Acceptance Behaviour in Using Mobile Phones for Agricultural Marketing in Iringa Region, Tanzania(2015-02) Malima, Gabriel; Chachage, Bukaza; Kamuzora, FaustineAgriculture plays a unique role in reducing poverty and is an important engine for growth in developing countries, especially Tanzania. This is, in part, due to the large numbers of poor people engaged in it; the sector employs 80% of Tanzanians. For years, poor farmers have faced difficulties marketing their produce. They are often forced to sell their produce at very low prices because they have little, or no choice about whom they sell to or at what price. Farmers have been disconnected from consumers and policy-makers. Mobile phones can be used as great facilitators in agricultural marketing by providing connectivity between farmers and buyers. Unfortunately, prior studies indicated that mobile phones have been used merely for social communication and not for business purposes by many people living in rural areas. The study used Unified Theory of Usage and Acceptance of Technology (UTUAT) to identify determinants for the acceptance and use of mobile phone technology for agricultural marketing in Tanzania. This study was conducted in Iringa; Southern Highlands of Tanzania. It involved 250 farmer households. Performance Expectancy (β=.227), Social Influence (β=.295) and Facilitating Conditions (β=.318), were found to uniquely, significantly and positively influence the prediction of behaviour intention to accept and use a mobile phone for agricultural marketing. Influence of effort expectancy was significant when moderated by experience, meaning farmers with relative higher experience in using mobile phones are more sensitive to the effort needed to use technology than those with little experience.Item The Growth of Tanzanian Mobile Phone Sector: Triumph of Quantity, Failure of Quality?(2008) Mtenzi, Fredrick; Chachage, Bukaza; Ngumbuke, FredrickTanzania’s mobile communications market has enjoyed impressive growth in terms of numbers of operators and subscribers over the past few years. Currently there are six operating companies and over 10 million voice subscribers. It is expected that the number of subscribers will keep on increasing in this decade. However, the question is: Has the increase in the number of operators and subscribers resulted in improved customer services and quality? This presentation reports from a preliminary study—which used both analytical research and empirical data from interviews with operators— to find an answer to this question. The analytical and archival research provided operational statistics concerning telecommunication. The interviews focused on five main thematic areas: the use of mobile phones, future use of mobile phones, customer care, mobile phone rates and customers’ rights awareness. The results from this preliminary study show that the rapid development of the Tanzanian telecommunication market has not yet resulted in improved customer services and quality.Item Internet Cafés in Tanzania: A Study of the Knowledge and Skills of End-users(2001) Chachage, BukazaReports the results of a survey of users of Internet cafés in Dar es Salaam, Tanzania, to assess their knowledge and awareness of Internet resources. Findings showed the largely male, Tanzanian population used the Internet primarily for personal communication and visiting recreational sites (mainly obscene materials). Low levels of awareness and training among end-users and staff were noted. Recommends better awareness raising, sensitization and training for end-users and staff.Item An Investigation of the Dynamics of Unethical Accounting Practices in the Government Organizations in Tanzania(2016-01) Mtandi, Erick; Chachage, Bukaza; Malima, GabrielTanzania has been experiencing difficulties in managing public financial resources from both internal and donor sources. Repeatedly, auditing reports have indicated the existence of a wide prevalence of unethical practices in the government organizations. The major objective of this study was to investigate the dynamics of the unethical accounting practices in the government organizations in Tanzania. Specifically, the study examined the influence of the perception of the accountants towards their required role to the public on ethical practices, the influence of the perception of accountants towards their professional code of conduct on ethical practices, the influence of political pressure on accountants' ethical practices and the influence of accountants' ethical orientation on accountants' ethical practices. Methodologically, the study was quantitatively influenced and data were collected using self-administered questionnaires. The study involved a sample of 151 accountants from 19 government ministries in Tanzania. The data were analyzed quantitatively using SPSS as a tool. The internal reliability of the study showed an acceptable Cronbach's alpha (α) of >0.7. Empirical findings indicate that the awareness of the accountants towards their role to the public (p.0.923) and perception towards their professional code of conduct (p.0.392) did not have any significant effect towards the way they behave and practice. However, pressure from politicians (p.0.004) and ethical orientation of individual accountants (p.0.020) influenced the accountant's ethical practices. The study recommended the creation of the environment in the government offices that minimizes the political pressure from the politicians who are are decision makers in the government entities, in most cases.Item Jatropha Oil as a Renewable Fuel for Road Transport Policy Implications for Technology Transfer in Tanzania(2003) Chachage, BukazaQuite recently, the use of Jatropha oil as a renewable fuel for road transport has gained special attention by various stakeholders worldwide who are advocating the use of renewable fuels in the road transportation sector. There are many success stories in using Jatropha oil as renewable fuel in Africa. In Tanzania, D1 Oils Limited is making strides in developing the Jatropha plant as a source of renewable fuel for road transport. The ARI Monduli project is also using Jatropha plant products to solve rural energy problems. Apart from these developments to exploit Jatropha oil as a fuel for road transport, this study reveals the following policy challenges that need to be addressed in order to deploy Jatropha technology as a viable renewable fuel for road transport in Tanzania. Firstly, there is a monopoly orientation for Jatropha development in Tanzania. Secondly, some important stakeholders, such as policy makers and Jatropha product users, lack information on Jatropha development and usage. Thirdly, there is a lack of both short term and long term financing for Jatropha development for rural dwellers in Tanzania. Finally, there is lack of a local market for Jatropha fuel and no appropriate contractual framework in Tanzania. The study suggests specific recommendations for each policy challenge.Item Management of Business Records in Tanzania: An Exploratory Case Study of Selected Companies(2006) Chachage, Bukaza; Ngulube, PatrickEvery business is involved in the production of records in its processes. Therefore records management is one of the by products of business processes. Together with the commonly known administrative, historical and archival reasons, businesses keep records to fulfil legal requirements for their operations and protect the rights of stakeholders.Item University Students' AttitudesTtowards e-security Issues: A Survey Study in Tumaini University, Tanzania(2008) Tedre, Matti; Chachage, BukazaMany functions of the information society, such as e-banking, e-government, and e-learning, are based on the idea of password-based protection of privacy, security, and electronic identity. In order to succeed, esecurity requires technical, organizational, and institutional support, as well as user awareness. In this pilot study, we used thematic interviews and closed-ended questionnaires to examine students’ attitudes towards issues of information security in a middle-sized Tanzanian university. The results suggest lax attitudes towards security issues, and give impetus to actions and further research on the topic.Item Validated Risk Identification Tool for ICT in International Development Co-Operation Projects(2014) Kemppainen, Jyri; Tedre, Matti; Mpogole, Hosea; Chachage, BukazaLiterature shows that there are a number of different frameworks for managing international development co-operation (IDC) projects. Those frameworks have their own strengths and weaknesses and they vary from being highly abstract to relatively practical. However, none of the frameworks provide help in situations where IT professionals are incapable to identify potential project risks when entering a new project milieu. The situation is common in the context of IDC projects. For this purpose, Kemppainen et al. (2012) designed a taxonomybased risk identification tool. The tool addresses potential risks by 55 quantified yes/noquestions. The quantification specifies the significance of each issue to project success. The tool is aimed at guiding IT professionals, planners, donors, field staff, and other stakeholders to identify and mitigate potential threats that may materialize in an unfamiliar project context. The tool’s questions were designed based on the literature analysis, their classification into five groups was derived from Tedre et al. (2011), and their taxonomy based scoring was derived from the researchers’ own data. Hence, the tool lacked wider empirical evidence. This study validated the tool based on empirical data of a sample of 83 IT experts and IT department leaders from a number of organizations, institutes, universities and international development co-operation projects in Tanzania. The mode value of the Likert-scale questionnaire answers were used to adjust the question-scoring scheme, and reliability analysis were conducted for testing internal consistency of the question groups’ questions. Systematic reorganization of the questions with reliability analysis and content considerations led to three distinct question groups instead of the five original ones. In addition, two of the original questions were combined together due to their similarity. Hence, the validated risk identification tool contains three question groups, namely; Institutional, Societal, and Technical characteristics, including totally 54 quantified questions. Those three question groups determine the risk level of the prospective project.